Unit three On the phone
Unit three On the phone
Objectives Focus Warming up 3. I would like to speak to 3.2 Getting people to do things 3.3 Can I take a massage? 3.4 Planning and making calls Sum-up Assignment
Objectives Focus Warming up 3.1 I would like to speak to… 3.2 Getting people to do things 3.3 Can I take a massage? 3.4 Planning and making calls Sum-up Assignment
Objectives This unit deals with basic telephoning skills and also receiving and noting down messages Students are given a chance to discuss and develop their telephone techniques and practice making different kinds of business calls. The functions of requesting, offering help and asking permission are also introduced and practiced in this unit
Objectives This unit deals with basic telephoning skills and also receiving and noting down messages. Students are given a chance to discuss and develop their telephone techniques and practice making different kinds of business calls. The functions of requesting, offering help and asking permission are also introduced and practiced in this unit
Focus o Getting in touch with someone on the phone o Requesting, offering help and asking permIssion 冷 Taking massages
Focus ❖ Getting in touch with someone on the phone ❖ Requesting, offering help and asking permission ❖ Taking massages
Students look at the pictures and discuss the questions o What's happening in each of the photos? o What do you enjoy about using the phone? o What do you dislike about making phone calls?
Students look at the pictures and discuss the questions: ❖ What’s happening in each of the photos? ❖ What do you enjoy about using the phone? ❖ What do you dislike about making phone calls?