A Case study (reading discussion a Study the case: What's your role? Read the two notes and discuss Q1: What do you think may have happened? Q2: What should you do?
A Case study (reading & discussion) ◼ Study the case: What’s your role? ◼ Read the two notes and discuss: Q1: What do you think may have happened? Q2: What should you do?
B Case study Listen to a telephone message Read the two more documents at file 75 a Every group make a discussion and decide what to do (As the order has been placed with Uniplex by Zenith, there is now a binding contract between the companies which can only be cancelled b mutual agreement .)
B Case study ◼ Listen to a telephone message ◼ Read the two more documents at File 75 ◼ Every group make a discussion and decide what to do. (As the order has been placed with Uniplex by Zenith, there is now a binding contract between the companies which can only be cancelled by mutual agreement. )
C role-play Role-play the conversations. ( on the phone or face-to-face There are two role-plays: one conversation between the Zenith buyer and Piero Conti and another between the Zenith buyer and lucia donato Make notes before the call. because the situations are delicate: both Conti and Donato may be disgruntled or indignant Make sure both partners have a turn at being the Zenith person, so that no one has to play the role of both mr Conti and Ms donato
C role-play Role-play the conversations. (on the phone or face-to-face) ◼ There are two role-plays: one conversation between the Zenith buyer and Piero Conti and another between the Zenith buyer and Lucia Donato. ◼ Make notes before the call, because the situations are delicate: both Conti and Donato may be disgruntled or indignant. ◼ Make sure both partners have a turn at being the Zenith person, so that no one has to play the role of both Mr. Conti and Ms Donato