Unit 7 Management Gurus 管理大师 √Learning objectives 1.Students will learn different management approaches 2. Students will be able to talk about the key qualities and personalities of great leaders. Background reading Notes: 1 .whisk 急忙运送 The ambulance whisked him off to a hospital 2 .chopper 直升飞机（俚） 3.scoot 急走，飞奔，猛冲The boy scooted into the kitchen. 4.multi-tiered 阶梯式的 5.swivel seat 转椅 6.transfix 使固定，使呆住，使束手无策 He sat transfixed with terror. 7.squat 矮胖的，低矮的 a squat woman,a squat chair 8.pasty (脸色)苍白的，不健康的 9.cajole (用甜言蜜语)劝诱，哄骗 He argued and coaxed and cajoled. 10.grouse 抱怨，发牢骚 People groused about excessive taxation. Il.gargantuan巨大的，庞大的a gargantuan task 12.icon 偶像 13.paradigm 范例，式样 Answers to the comprehension questions: 1.Mr.Welch,a native of Salem,Massachusetts,served as Chairman and Chief Executive Officer of General Electric from 1981-2001.Mr.Welch was born in Salem in 1936.He received his B.S.degree in chemical engineering from the University of Massachusetts in 1957 and his M.S.and Ph.D.degrees in chemical engineering from the University of Illinois in 1960.In 1960,Mr. Welch joined GE as a chemical engineer for its plastics division in Pittsfield, Massachusetts.He was elected the company's youngest Vice President in 1972 and was named Vice Chairman in 1979.In December 1980 it was announced that he would succeed Reginald H.Jones and in April 1981 he became the eighth Chairman and CEO. Mr.Welch retired as Chairman and CEO of General Electric in September 2001. In September 2001,Mr.Welch published his autobiography,"Jack,Straight From The Gut.The book quickly jumped to the number one spot on bestseller lists
Unit 7 Management Gurus 管理大师 3 Learning objectives 1. Students will learn different management approaches. 2. Students will be able to talk about the key qualities and personalities of great leaders. Background reading Notes: 1 .whisk 急忙运送 The ambulance whisked him off to a hospital. 2 .chopper 直升飞机（俚） 3. scoot 急走，飞奔，猛冲 The boy scooted into the kitchen. 4. multi-tiered 阶梯式的 5. swivel seat 转椅 6 .transfix 使固定，使呆住，使束手无策 He sat transfixed with terror. 7. squat 矮胖的，低矮的 a squat woman, a squat chair 8. pasty （脸色）苍白的，不健康的 9. cajole （用甜言蜜语）劝诱，哄骗 He argued and coaxed and cajoled. 10. grouse 抱怨，发牢骚 People groused about excessive taxation. 11. gargantuan 巨大的，庞大的 a gargantuan task 12. icon 偶像 13. paradigm 范例，式样 Answers to the comprehension questions: 1. Mr. Welch, a native of Salem, Massachusetts, served as Chairman and Chief Executive Officer of General Electric from 1981-2001. Mr. Welch was born in Salem in 1936. He received his B.S. degree in chemical engineering from the University of Massachusetts in 1957 and his M.S. and Ph.D. degrees in chemical engineering from the University of Illinois in 1960. In 1960, Mr. Welch joined GE as a chemical engineer for its plastics division in Pittsfield, Massachusetts. He was elected the company's youngest Vice President in 1972 and was named Vice Chairman in 1979. In December 1980 it was announced that he would succeed Reginald H. Jones and in April 1981 he became the eighth Chairman and CEO. Mr. Welch retired as Chairman and CEO of General Electric in September 2001. In September 2001, Mr. Welch published his autobiography, "Jack, Straight From The Gut." The book quickly jumped to the number one spot on bestseller lists
from "The New York Times,""The Wall Street Journal,"Amazon.com,"USA Today"Non-Fiction and the Association of Independent Booksellers.In addition to his new role as author,Mr.Welch serves as a consultant to a small group of Fortune 500 business CEOs. 2.Because he also lectures,coaches and teaches his managers and executives. 3.Management is an art.Welch has proved himself a master painter,who has personified corporate leadership dramatically. Translation of background reading 杰克·韦尔奇 杰克·韦尔奇乘坐一架直升飞机从纽约而来，早早就到达了位于Croton on Hudson的通用电器公司的培训中心。他快步走到位于阶梯讲堂中心的演讲台， 脱掉蓝色夹克衫，随手搭在一个转椅上。 这是个与杰克面对面的机会。他不仅仅是通用电器大名鼎鼎的董事长和首席 执行官一一公司因他在全球最具价值，他更是韦尔奇教授，为参加三周培训课程 的71名颇具潜力的经理学员担当教练和讲师。 当韦尔奇蓝色的双眼闪电般的迅速扫过整个讲堂时，全场鸦雀无声。他看上 去一点都不像教授：他身材矮壮，五英尺八英寸高，面色苍白，带着波士顿口音， 这个62岁略微秃顶的男士从外表和腔调上看更像是灯塔山(Beacon Hill)的公共 汽车司机。 四个小时里他不断地讲授，倾听，说服和提问。各位经理如法炮制，他们抱 怨道尽管通用电器强调的是为长期利益而管理，但是他们通常承受着短期利益的 过大压力。他们提出尽管韦尔奇提倡“共享最佳经验”和“无边界行为”，他们 却未能利用好公司庞大的销售网络，错过了很多学习、销售服务的机会。一些人 担心庞大的六西格码计划一通用美国公司有史以来所采取的最大的质量管理 项目一会使得官僚主义重新在通用公司内部滋长。 韦尔奇手拿一瓶水，来回踱着步，充满激情地回答每一个问题。“没有完成 短期的目标，就不可能获得长足的发展，”他直截了当地回答道，“任何人都能进 行短期管理，任何人都能进行长期管理，但如何平衡二者才是真正的管理所在。” 在过去的17年中，韦尔奇曾经在这间教室里出现了250多次，吸引了15000 名左右的经理和执行官。在这里，学员们看到了一个全方位的韦尔奇：管理学理 论家、战略思想家、商科教师以及公司的偶像，因为尽管他来自工人阶级，却将 通用推向颠峰。如果说领导力也是一项艺术，那么无疑韦尔奇己证明他自己是一 位杰出的大师。几乎没有人能比他更戏剧化地将领导力人格化。在这17年中， 韦尔奇领导通用屡创收入和收益率新高。他为21世纪的公司模式创造了一个新 型现代的典范。 PartA First listening:listen for the gist
from "The New York Times," "The Wall Street Journal," Amazon.com, "USA Today" Non-Fiction and the Association of Independent Booksellers. In addition to his new role as author, Mr. Welch serves as a consultant to a small group of Fortune 500 business CEOs. 2. Because he also lectures, coaches and teaches his managers and executives. 3. Management is an art. Welch has proved himself a master painter, who has personified corporate leadership dramatically. Translation of background reading 杰克·韦尔奇 杰克·韦尔奇乘坐一架直升飞机从纽约而来，早早就到达了位于 Croton on Hudson 的通用电器公司的培训中心。他快步走到位于阶梯讲堂中心的演讲台， 脱掉蓝色夹克衫，随手搭在一个转椅上。 这是个与杰克面对面的机会。他不仅仅是通用电器大名鼎鼎的董事长和首席 执行官——公司因他在全球最具价值，他更是韦尔奇教授，为参加三周培训课程 的 71 名颇具潜力的经理学员担当教练和讲师。 当韦尔奇蓝色的双眼闪电般的迅速扫过整个讲堂时，全场鸦雀无声。他看上 去一点都不像教授：他身材矮壮，五英尺八英寸高，面色苍白，带着波士顿口音， 这个 62 岁略微秃顶的男士从外表和腔调上看更像是灯塔山(Beacon Hill)的公共 汽车司机。 四个小时里他不断地讲授，倾听，说服和提问。各位经理如法炮制，他们抱 怨道尽管通用电器强调的是为长期利益而管理，但是他们通常承受着短期利益的 过大压力。他们提出尽管韦尔奇提倡“共享最佳经验” 和“无边界行为”，他们 却未能利用好公司庞大的销售网络，错过了很多学习、销售服务的机会。一些人 担心庞大的六西格码计划——通用美国公司有史以来所采取的最大的质量管理 项目——会使得官僚主义重新在通用公司内部滋长。 韦尔奇手拿一瓶水，来回踱着步，充满激情地回答每一个问题。“没有完成 短期的目标，就不可能获得长足的发展，”他直截了当地回答道，“任何人都能进 行短期管理，任何人都能进行长期管理，但如何平衡二者才是真正的管理所在。” 在过去的 17 年中，韦尔奇曾经在这间教室里出现了 250 多次，吸引了 15000 名左右的经理和执行官。在这里，学员们看到了一个全方位的韦尔奇：管理学理 论家、战略思想家、商科教师以及公司的偶像，因为尽管他来自工人阶级，却将 通用推向颠峰。如果说领导力也是一项艺术，那么无疑韦尔奇已证明他自己是一 位杰出的大师。几乎没有人能比他更戏剧化地将领导力人格化。在这 17 年中， 韦尔奇领导通用屡创收入和收益率新高。他为 21 世纪的公司模式创造了一个新 型现代的典范。 Part A First listening: listen for the gist
What is the main idea of the news report? The US is preparing for a fight against an avian flu outbreak.The administration mulls the prospect of a potentially disastrous pandemic.Epidemiologists worry about the funding dedicated to this avian flu.And drug firms are reluctant to produce vaccine because there is no market. Second listening:listen for specific information In this part the teacher has great freedom and flexibility to ask students questions,to clarify any difficult language points,to add in supplementary materials as background knowledge or in-depth understanding of the listening materials. Notice how the following expressions are related to avian flu. Infectious diseases,conventional influenza,a disastrous pandemic,bio-terrorist attack,pharmaceutical firms,vaccine,ill-prepared authorities,obsolete doses, disease's biological structure,human variant Ask students to do blanks filling exercise.Check answers. Ask students to do True(T)or False(F)questions.Check answers.Explain why it is true or false. Third listening:sentences imitation Ask students to use the following active vocabularies to form sentences as what they have heard from listening(Dictate then remember). Please first write down the following words on the blackboard or computer.Then ask students to listen for sentences with these words in them.You may ask them to listen for two times and check to see who has caught more sentences. 1.to pose--The amount of funding allocated to the project posed an awkward question. 2.in proportion to--The blue collars are paid in proportion to the number of hours they work. 3.magnitude of--There has been a rapid increase in the magnitude of traffic flow in Beijing for the recent years. 4.to be inclined to --As a marketing manager,I am inclined to take the opposite point of view. 5.to head off--You will have to speak to both departments quickly if you want to head off disagreement. 6.to contain --The American policy of "containing China"has come to a bankruptcy. Useful words and expressions 1.brewing--if something unpleasant is brewing,it will happen soon e.g.There's trouble brewing at work
What is the main idea of the news report? The US is preparing for a fight against an avian flu outbreak. The administration mulls the prospect of a potentially disastrous pandemic. Epidemiologists worry about the funding dedicated to this avian flu. And drug firms are reluctant to produce vaccine because there is no market. Second listening: listen for specific information In this part the teacher has great freedom and flexibility to ask students questions, to clarify any difficult language points, to add in supplementary materials as background knowledge or in-depth understanding of the listening materials. Notice how the following expressions are related to avian flu. Infectious diseases, conventional influenza, a disastrous pandemic, bio-terrorist attack, pharmaceutical firms, vaccine, ill-prepared authorities, obsolete doses, disease’s biological structure, human variant Ask students to do blanks filling exercise. Check answers. Ask students to do True (T) or False (F) questions. Check answers. Explain why it is true or false. Third listening: sentences imitation Ask students to use the following active vocabularies to form sentences as what they have heard from listening (Dictate then remember). Please first write down the following words on the blackboard or computer. Then ask students to listen for sentences with these words in them. You may ask them to listen for two times and check to see who has caught more sentences. 1. to pose -- The amount of funding allocated to the project posed an awkward question. 2. in proportion to -- The blue collars are paid in proportion to the number of hours they work. 3. magnitude of -- There has been a rapid increase in the magnitude of traffic flow in Beijing for the recent years. 4. to be inclined to -- As a marketing manager, I am inclined to take the opposite point of view. 5. to head off -- You will have to speak to both departments quickly if you want to head off disagreement. 6. to contain -- The American policy of “containing China” has come to a bankruptcy. Useful words and expressions 1. brewing -- if something unpleasant is brewing, it will happen soon e.g. There’s trouble brewing at work
2.outbreak-a sudden appearance or start of war,fighting,or serious disease e.g.The outbreak of World War I/cholera outbreak 3.mull over-to think about a problem,plan etc and consider it for a long time e.g.Marry mulled over the idea and finally agreed that it was plausible. 4.summon-to officially order someone to come to a meeting,a court of law etc. e.g.The victim was summoned to appear in court. Part B First listening:listen for the gist What is the main idea of the first report? This report first introduces Jack Welch's contribution to GE's achievements and then discusses his leading style,which is seen as demanding,no-nonsense and hard-working. What is the main idea of the second report? This report mainly reveals Steve Ballmer's management chops including decentralized management with less supervision,the meeting systems he concocted and the new corporate value he is adopting. Second listening:listen for specific information In this part the teacher has great freedom and flexibility to ask students questions,to clarify any difficult language points,to add in supplementary materials as background knowledge or in-depth understanding of the listening materials. Notice how these expressions are related to a successful leading style. Contemporary model,extraordinary growth,unprecedented prosperity,demanding, no-nonsense,a mixture of awe and fear,daunting effect,a visionary founder. Ask students to do the matching exercise.Check answers. Ask students to fill in the blanks and then make a summary.Check answers Third listening:sentence imitation Ask students to use the following active vocabularies to form sentences as what they have heard from listening(Dictate then remember). Please first write down the following words on the blackboard or computer.Then ask students to listen for sentences with these words in them.You may ask them to listen for two times and check to see who has caught more sentences. 1.to shape up--Completely new relations between teachers and students are shaping up at UIBE. 2.with the force of--With the force of mass criticism,the Russian government is making new laws
2. outbreak – a sudden appearance or start of war, fighting, or serious disease e.g. The outbreak of World War I / cholera outbreak 3. mull over – to think about a problem, plan etc and consider it for a long time e.g. Marry mulled over the idea and finally agreed that it was plausible.] 4. summon – to officially order someone to come to a meeting, a court of law etc. e.g. The victim was summoned to appear in court. Part B First listening: listen for the gist What is the main idea of the first report? This report first introduces Jack Welch’s contribution to GE’s achievements and then discusses his leading style, which is seen as demanding, no-nonsense and hard-working. What is the main idea of the second report? This report mainly reveals Steve Ballmer’s management chops including decentralized management with less supervision, the meeting systems he concocted and the new corporate value he is adopting. Second listening: listen for specific information In this part the teacher has great freedom and flexibility to ask students questions, to clarify any difficult language points, to add in supplementary materials as background knowledge or in-depth understanding of the listening materials. Notice how these expressions are related to a successful leading style. Contemporary model, extraordinary growth, unprecedented prosperity, demanding, no-nonsense, a mixture of awe and fear, daunting effect, a visionary founder. Ask students to do the matching exercise. Check answers. Ask students to fill in the blanks and then make a summary. Check answers. Third listening: sentence imitation Ask students to use the following active vocabularies to form sentences as what they have heard from listening (Dictate then remember). Please first write down the following words on the blackboard or computer. Then ask students to listen for sentences with these words in them. You may ask them to listen for two times and check to see who has caught more sentences. 1. to shape up -- Completely new relations between teachers and students are shaping up at UIBE. 2. with the force of -- With the force of mass criticism, the Russian government is making new laws
3.in response to--In response to your inquiry,I am writing this letter to inform the delivery arrangement 4.to be content to--John seemed content just to sit in front of the television all night. 5.nothing less than--just the same as,no better than It is nothing less than murder to send that man down the hill without a gun. 6.accountable--If anything happens,I will hold you accountable. Note:Famous American Companies AOL America Online 美国在线公司 Apple 苹果公司（美计 算机制造商) Bain Co. 贝恩公司 BCG Boston 美国波士顿咨询 Wal-Mart 沃尔玛公司 Consulting Group 集团 CBS 哥伦比亚广播 Chase Manhattan 大通曼哈顿银行 公司 Corp Dell Computer 戴尔计算机 Exxon-Mobil 埃克森一美孚石 公司 油公司 FedEx Federal Express 联邦快递公司 Ford Motor 福特汽车公司 HP Hewlett-Packard 惠普公司 JM Morgan Stanley 美国M摩根一 士丹利公司 Johnson Johnson 强生公司 J.P.Morgan chase 美国JP.摩根大 Co. 通银行 McKinsey Co. 麦肯锡咨询公Merrill Lynch 美林证券公司 司 Motorola 摩托罗拉公司 Nike 耐克公司 Procter Gamble 宝洁公司 Rockefeller 洛克菲勒集团 Scheider Electric 施奈德电气集 Warner Bros 华纳兄弟公司 团 Starbucks 星巴克公司 Time Warner 时代华纳公司 ◆Language points legacy:a situation that exists as a result of things that happened at an earlier time e.g.the civil wars in the region are largely a legacy of apartheid rank and file:the ordinary members of an organization rather than the leaders e.g.Rank and file employees are welcomed to give their comments at the meeting touch:a particular way of doing something e.g.A more sensitive touch is needed in dealing with this problem to bridge the gap:to reduce or get rid of the differences between two things e.g.to bridge the gap between the rich and the poor
3. in response to -- In response to your inquiry, I am writing this letter to inform the delivery arrangement 4. to be content to --John seemed content just to sit in front of the television all night. 5. nothing less than -- just the same as, no better than It is nothing less than murder to send that man down the hill without a gun. 6. accountable -- If anything happens, I will hold you accountable. Note: Famous American Companies AOL America Online 美国在线公司 Apple 苹果公司（美计 算机制造商） Bain & Co. Wal-Mart 贝恩公司 沃尔玛公司 BCG Boston Consulting Group 美国波士顿咨询 集团 CBS 哥伦比亚广播 公司 Chase Manhattan Corp. 大通曼哈顿银行 Dell Computer 戴尔计算机 公司 Exxon-Mobil 埃克森－美孚石 油公司 FedEx Federal Express 联邦快递公司 Ford Motor 福特汽车公司 HP Hewlett－Packard 惠普公司 JM Morgan Stanley 美国 JM 摩根－ 士丹利公司 Johnson & Johnson 强生公司 J.P. Morgan chase & Co. 美国 J.P. 摩根大 通银行 McKinsey & Co. 麦肯锡咨询公 司 Merrill Lynch 美林证券公司 Motorola 摩托罗拉公司 Nike 耐克公司 Procter & Gamble 宝洁公司 Rockefeller 洛克菲勒集团 Scheider Electric 施奈德电气集 团 Warner Bros 华纳兄弟公司 Starbucks 星巴克公司 Time Warner 时代华纳公司 Language points legacy: a situation that exists as a result of things that happened at an earlier time e.g. the civil wars in the region are largely a legacy of apartheid rank and file: the ordinary members of an organization rather than the leaders e.g. Rank and file employees are welcomed to give their comments at the meeting. touch: a particular way of doing something e.g. A more sensitive touch is needed in dealing with this problem to bridge the gap: to reduce or get rid of the differences between two things e.g. to bridge the gap between the rich and the poor