Unit 1 Face to Face
Unit 1 Face to Face
Objectives o FocUS o Warm up 11 First Impressions 1.3 What do you enjoy about your work 1 5 Developing relationships o Sum-up o Assignment
• Objectives • Focus • Warm up • 1.1 First Impressions • 1.3 What do you enjoy about your work • 1.5 Developing relationships • Sum-up • Assignment
Objectives This unit deals with communication skills in business world including skills of greeting, asking questions and skills about how to build up good relationship
Objectives This unit deals with communication skills in business world, including skills of greeting, asking questions, and skills about how to build up good relationship
Focus Giving your visitors a good impression Nationalities o Talking about your enjoyment about your work
Focus • Giving your visitors a good impression • Nationalities • Talking about your enjoyment about your work
1.1 First Impressions A Discussion Jook at the pictures and discuss the questions what impression does each person give? Which person seems the most welcoming
1.1 First Impressions A Discussion look at the pictures and discuss the questions: what impression does each person give? Which person seems the most welcoming?