1.Fill in the blanks Agent:Hello,Mr.Angle.Did you sleep well? 1Key Mr.Angle:Yes,very well,even山（做了个好梦）. 1)had a good dream Agent:Is everything all right? Mr.Angle:Yes,the room is nice,._2床很舒适)，and the 2)the bed is comfortable toilet is clean.And it has a ball,abar,3(桑拿浴室)， 3)a sauna anyway,it has everything that a hotel should possess ④（正如你说的）. 4)as you said Agent:I'm glad to hear that. ⑤几 5)few of the service people Mr.Angle:But one thing you didn't mention is that 乎没有服务生)speak English and 6大部分客 6)most of the guests )here are Chinese,only some students from Philippines and Arabic countries,I think. 7)you have no one to talk to Agent::You feel (7(你是不是找不到人说话)，and it is 8)because of inconvenient,right? Mr.Angle:Yes,a little bit. 9)make up Agent:To be frank,we choose this hotel for you only(8)( 10)in a luxury hotel )the traffic problem as I told you yesterday.Anyhow, we are going to do something to(9(补偿的). Mr.Angle:Thank you very much.Actually this hotel is OK. Staying here also has the advantage that I needn't dress formally as10(像在一家豪华饭店那样). Agent:You're right
1. Fill in the blanks Agent: Hello, Mr. Angle. Did you sleepwell? Mr. Angle:Yes, very well, even (1)(做了个好梦). Agent:Is everything all right? Mr. Angle: Yes, the room is nice, (2)(床很舒适)，and the toilet is clean. And it has a ball, a bar, (3)(桑拿浴室)， anyway, it has everything that a hotel should possess (4)(正如你说的). Agent: I’m glad to hear that. Mr. Angle: But one thing you didn’t mention is that (5)(几 乎没有服务生)speak English and (6)(大部分客 人)here are Chinese, only some students from Philippines and Arabic countries,I think. Agent: You feel (7)(你是不是找不到人说话)，and it is inconvenient, right? Mr. Angle:Yes, a little bit. Agent: To be frank, we choose this hotel for you only (8)(因 为)the traffic problem as I told you yesterday. Anyhow, we are going to do something to (9)(补偿的). Mr. Angle: Thank you very much. Actually this hotel is OK. Staying here also has the advantage that I needn’t dress formally as (10)(像在一家豪华饭店那样). Agent: You’re right. 1 Key 1) had a good dream 2)the bed is comfortable 3) a sauna 4) as you said 5) few of the service people 6) most of the guests 7) you have no one to talk to 8) because of 9) make up 10) in a luxury hotel
(1)旅馆主要分为四大类：商务旅馆，旅游旅1) Hotels are divided into four major 馆，汽车旅馆和居住旅馆。 classifications:the commercial hotel,the resort hotel,the motor hotel and the residential hotel (2)豪华型宾馆尽可能地为旅客提供最舒适的 环境和方便的设备。 2) A deluxe hotel will try its best to offer the guests the most comfortable environment and 3)餐饮部在宾馆管理中起着非常重要的作用·3) convenient equipment. The Food and Beverage Department plays a very important role in the hotel management. (4)我们零售的葡萄酒和啤酒只限堂吃。 4)We retail wine and beer to be consumed only (⑤)为了节约开支，有些宾馆在淡季歇业，到 on the premises. 旺季来临时再开业。 5)Some hotels are closed during the "off season" and reopen at the peak season in order to (6)事实上，汽车旅馆提供的服务与其他旅馆 reduce the expenses. 所提供的服务几乎是一样的。 6) In fact,the services a motel provides are very similar to those of other hotels. (⑦)对驾车的旅客来说，停车场和汽车修理设 7) 备是必不可少的。 It is necessary for the guests traveling by automobile to have the parking lots and garage facilities. (8)一个宾馆主要由前台、客房、餐饮、商务 8) A hotel is mainly made up of a front office,a 等几大部门组成。 house keeping department,a food and beverage de partment,a business center and so on
(1)旅馆主要分为四大类：商务旅馆，旅游旅 馆，汽车旅馆和居住旅馆。 (2)豪华型宾馆尽可能地为旅客提供最舒适的 环境和方便的设备。 (3)餐饮部在宾馆管理中起着非常重要的作用。 (4)我们零售的葡萄酒和啤酒只限堂吃。 (5)为了节约开支，有些宾馆在淡季歇业，到 旺季来临时再开业。 (6)事实上，汽车旅馆提供的服务与其他旅馆 所提供的服务几乎是一样的。 (7)对驾车的旅客来说，停车场和汽车修理设 备是必不可少的。 (8)一个宾馆主要由前台、客房、餐饮、商务 等几大部门组成。 1) Hotels are divided into four major classifications: the commercial hotel, the resort hotel, the motor hotel and the residential hotel. 2) A deluxe hotel will try its best to offer the guests the most comfortable environment and convenient equipment. 3) The Food and Beverage Department plays a very important role in the hotel management. 4) We retail wine and beer to be consumed only on the premises. 5) Some hotels are closed during the “off season” and reopen at the peak season in order to reduce the expenses. 6) In fact, the services a motel provides are very similar to those of other hotels. 7) It is necessary for the guests traveling by automobile to have the parking lots and garage facilities. 8) A hotel is mainly made up of a front office, a house keeping department, a food and beverage department, a business center and so on
的 In addition to the money that tourism brings into a country,tourism provides a great many jobs,especially for unskilled or semiskilled workers. Many jobs,in hotels and restaurants,especially are semiskilled so that very little training is needed for them.In a large hotel,for instance,there may be as many as two or three employees for every guest room.This intensive use of labor is one of the reasons why tourism is so attractive to developing countries
In addition to the money that tourism brings into a country, tourism provides a great many jobs, especially for unskilled or semiskilled workers. Many jobs, in hotels and restaurants, especially are semiskilled so that very little training is needed for them. In a large hotel, for instance, there may be as many as two or three employees for every guest room. This intensive use of labor is one of the reasons why tourism is so attractive to developing countries
In addition to the money that tourism 旅游业不仅给国家带来外汇，而且提供了许多 brings into a country,tourism provides a 就业机会，尤其是为无技术或半熟练工人提供 great many jobs,especially for unskilled or 了就业机会。特别是在旅馆和饭店，有许多 semiskilled workers.Many jobs,in hotels 都是半熟练工人，因此工人只需要很少的训练 and restaurants,especially are semiskilled so 即可上岗。例如，在一家大型旅馆里，每间 that very little training is needed for them. 客房可以要多达两至三名服务人员。劳动力 In a large hotel,for instance,there may be 大量使用是旅游业对发展中国家如此富有吸引 as many as two or three employees for every guest room.This intensive use of labor is one 力的原因之一。 of the reasons why tourism is so attractive to developing countries. In addition to:除了，除此之外 brings into:带来 unskilled or semiskilled workers:无技术或 半熟练工人 for instance:例如 intensive use of labor:劳动力的大量使用
In addition to the money that tourism brings into a country, tourism provides a great many jobs, especially for unskilled or semiskilled workers. Many jobs, in hotels and restaurants, especially are semiskilled so that very little training is needed for them. In a large hotel, for instance, there may be as many as two or three employees for every guest room. This intensive use of labor is one of the reasons why tourism is so attractive to developing countries. In addition to:除了，除此之外 brings into:带来 unskilled or semiskilled workers:无技术或 半熟练工人 for instance: 例如 intensive use of labor:劳动力的大量使用 旅游业不仅给国家带来外汇，而且提供了许多 就业机会，尤其是为无技术或半熟练工人提供 了就业机会。特别是在旅馆和饭店，有许多 都是半熟练工人，因此工人只需要很少的训练 即可上岗。例如，在一家大型旅馆里，每间 客房可以要多达两至三名服务人员。劳动力 大量使用是旅游业对发展中国家如此富有吸引 力的原因之一
An Introduction to Hotel Industry 的 The word“hotel”is derived from the Latin word“hospitale”.It means a rented place for sleeping.Webster defines a hotel as"a building or institution providing lodging,meals,and service for the public."So a hotel is a building for public accommodation that furnishes lodging and usually provides meals,beverages,and many personal service.Hotels often provide entertainment,rooms for meetings,banquets,or balls;shops of various kinds; commodious lobbies;and cafes,bars,and restaurants. The hotel industry rebounded during and immediately after World War IL,as the volume of travel increased.The postwar hospitality industry,however, has been markedly different from that of the prewar period with the automobile and the jet plane radically affecting the industry,changing travel patterns and leading to the development of different types of hotels.Motels,resort hotels, and convention hotels have been developed to cater to the varied needs of today's traveling public.At the same time,hotel chains have established themselves as the o00 dominant force in the industry
An Introduction to Hotel Industry The word “hotel” is derived from the Latin word “hospitale”. It means a rented place for sleeping. Webster defines a hotel as “a building or institution providing lodging, meals, and service for the public.” So a hotel is a building for public accommodation that furnishes lodging and usually provides meals, beverages, and many personal service. Hotels often provide entertainment, rooms for meetings, banquets, or balls; shops of various kinds; commodious lobbies; and cafes, bars, and restaurants. The hotel industry rebounded during and immediately after World War II, as the volume of travel increased. The postwar hospitality industry, however, has been markedly different from that of the prewar period with the automobile and the jet plane radically affecting the industry, changing travel patterns and leading to the development of different types of hotels. Motels, resort hotels, and convention hotels have been developed to cater to the varied needs of today’s traveling public. At the same time, hotel chains have established themselves as the dominant force in the industry