Quality Function Deployment ME 250:Design Manufacturing I School of Mechanical Engineering Shanghai Jiao Tong University 1
Shanghai Jiao Tong University 1 Quality Function Deployment ME 250: Design & Manufacturing I School of Mechanical Engineering
Outline Objectives of QFD ■QFD Structure The General Process of QFD Project Plan ■Gantt Charts Shanghai Jiao Tong University 2
Shanghai Jiao Tong University 2 Outline n Objectives of QFD n QFD Structure n The General Process of QFD n Project Plan n Gantt Charts
QFD(Quality Function Deployment) QFD originated in 1972 at Mitsubishi's Kobe shipyard site. ■The "house of quality”is the basic design tool of the management approach. ■The“house of quality”is a kind of conceptual map that provides the means for interfunctional planning and communications. Shanghai Jiao Tong University 3
Shanghai Jiao Tong University 3 QFD (Quality Function Deployment) n QFD originated in 1972 at Mitsubishi’s Kobe shipyard site. n The “house of quality” is the basic design tool of the management approach. n The “house of quality” is a kind of conceptual map that provides the means for interfunctional planning and communications
Quality Function Deployment “Let the customer be heard” QFD is a tool to help understand the design problem and to translate customer requirements into a technical description of what needs to be designed. QFD focuses and coordinates skills within an organization,first to design,then to manufacture and market goods. Shanghai Jiao Tong University 4
Shanghai Jiao Tong University 4 Quality Function Deployment “Let the customer be heard” QFD is a tool to help understand the design problem and to translate customer requirements into a technical description of what needs to be designed. QFD focuses and coordinates skills within an organization, first to design, then to manufacture and market goods
Effect of using QFD Japanese automaker with QFD made fewer changes than U.S.company without QFD 3cC电P⊙Y o● ecmtom m 9g3o1 Qto▣P✉R9o 9han9eC9rRPA。 2024 1A间 03 中3 onins @n3 Menthy ies i 61Gm05 Shanghai Jiao Tong University 5
Shanghai Jiao Tong University 5 Effect of using QFD